Delivery costs and delivery speed were important factors in express delivery for over 50 percent of Russian e-shoppers in 2018. Roughly 40 percent of the respondents revealed that they took into account whether a courier arrives at an exact delivery time.
Important factors for express delivery customers in Russia in 2018*
Characteristic
Share of participants
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Made online or mobile purchases over the past 30 days
Method of interview
Online survey
Supplementary notes
* Participants were asked to answer the following question: "What factors are the most important for you in express delivery?"
750 individuals of the sample were surveyed in Moscow, 300 in Saint Petersburg, and 450 in other major cities. 750 people were surveyed through river sampling, and 750 were surveyed through panel sampling. Express delivery refers to a delivery on the day of order.
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Data Insight (RU). (June 6, 2018). Important factors for express delivery customers in Russia in 2018* [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1033253/russia-important-factors-for-customers-in-express-delivery/
Data Insight (RU). "Important factors for express delivery customers in Russia in 2018*." Chart. June 6, 2018. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1033253/russia-important-factors-for-customers-in-express-delivery/
Data Insight (RU). (2018). Important factors for express delivery customers in Russia in 2018*. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1033253/russia-important-factors-for-customers-in-express-delivery/
Data Insight (RU). "Important Factors for Express Delivery Customers in Russia in 2018*." Statista, Statista Inc., 6 Jun 2018, https://www.statista.com/statistics/1033253/russia-important-factors-for-customers-in-express-delivery/
Data Insight (RU), Important factors for express delivery customers in Russia in 2018* Statista, https://www.statista.com/statistics/1033253/russia-important-factors-for-customers-in-express-delivery/ (last visited August 25, 2024)
Important factors for express delivery customers in Russia in 2018* [Graph], Data Insight (RU), June 6, 2018. [Online]. Available: https://www.statista.com/statistics/1033253/russia-important-factors-for-customers-in-express-delivery/