In 2018, over 55 percent of the survey respondents in Russia agreed that their express delivery experience was successful. Nine percent of the placed orders were considered to be delivered rather or absolutely unsuccessfully.
Customer opinion on their express delivery experience in Russia in 2018*
Made online or mobile purchases over the past 30 days
Method of interview
Online survey
Supplementary notes
* Participants were asked to answer the following question: "Please rate how successful was your express delivery experience?"
750 individuals of the sample were surveyed in Moscow, 300 in Saint Petersburg, and 450 in other major cities.
Express delivery refers to a delivery on the day of order.
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Data Insight (RU). (June 6, 2018). Customer opinion on their express delivery experience in Russia in 2018* [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1033174/russia-express-delivery-customer-experience/
Data Insight (RU). "Customer opinion on their express delivery experience in Russia in 2018*." Chart. June 6, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1033174/russia-express-delivery-customer-experience/
Data Insight (RU). (2018). Customer opinion on their express delivery experience in Russia in 2018*. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1033174/russia-express-delivery-customer-experience/
Data Insight (RU). "Customer Opinion on Their Express Delivery Experience in Russia in 2018*." Statista, Statista Inc., 6 Jun 2018, https://www.statista.com/statistics/1033174/russia-express-delivery-customer-experience/
Data Insight (RU), Customer opinion on their express delivery experience in Russia in 2018* Statista, https://www.statista.com/statistics/1033174/russia-express-delivery-customer-experience/ (last visited December 22, 2024)
Customer opinion on their express delivery experience in Russia in 2018* [Graph], Data Insight (RU), June 6, 2018. [Online]. Available: https://www.statista.com/statistics/1033174/russia-express-delivery-customer-experience/
