Reasons for not completing online purchases Singapore 2019

Published by
R. Hirschmann,
Nov 9, 2024
According to the results of a survey on Singaporean shoppers between April and May 2019, 58 percent of respondents stated that they would abandon their online shopping basket because of expensive delivery costs. Getting the best deals and discounts seem to be very important for the Singaporean online shopper, with other reasons given for abandoning their shopping cart being waiting for a sale (29 percent of respondents) and not finding a discount code (29 percent of the respondents).

Reasons for not completing online purchases in Singapore as of May 2019

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Sources

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Release date

June 2019

Region

Singapore

Survey time period

April to May 2019

Number of respondents

453 respondents

Special properties

The sample was balanced by age and gender to ensure representative results.

Supplementary notes

The question asked in the survey was as follows: "What would make you abandon your shopping basket online?"

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