In 2018, the overall online shopping experience across Russia was very satisfactory. Roughly 70 percent of the customers evaluated the process as excellent or very good. Only one percent of the surveyed revealed that they had a poor e-shopping experience.
Public evaluation of the most recent online purchase in Russia in 2018
Characteristic
Share of respondents
Excellent
34%
Very good
35%
Good
25%
Normal
5%
Poor
1%
Created with Highcharts 7.2.2Share of respondents34%34%35%35%25%25%5%5%1%1%ExcellentVery goodGoodNormalPoor
0%5%10%15%20%25%30%35%40%
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DPD. (January 17, 2019). Public evaluation of the most recent online purchase in Russia in 2018 [Graph]. In Statista. Retrieved February 21, 2025, from https://www.statista.com/statistics/1029490/opinion-on-online-shopping-experience-in-russia/
DPD. "Public evaluation of the most recent online purchase in Russia in 2018." Chart. January 17, 2019. Statista. Accessed February 21, 2025. https://www.statista.com/statistics/1029490/opinion-on-online-shopping-experience-in-russia/
DPD. (2019). Public evaluation of the most recent online purchase in Russia in 2018. Statista. Statista Inc.. Accessed: February 21, 2025. https://www.statista.com/statistics/1029490/opinion-on-online-shopping-experience-in-russia/
DPD. "Public Evaluation of The Most Recent Online Purchase in Russia in 2018." Statista, Statista Inc., 17 Jan 2019, https://www.statista.com/statistics/1029490/opinion-on-online-shopping-experience-in-russia/
DPD, Public evaluation of the most recent online purchase in Russia in 2018 Statista, https://www.statista.com/statistics/1029490/opinion-on-online-shopping-experience-in-russia/ (last visited February 21, 2025)
Public evaluation of the most recent online purchase in Russia in 2018 [Graph], DPD, January 17, 2019. [Online]. Available: https://www.statista.com/statistics/1029490/opinion-on-online-shopping-experience-in-russia/
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