Retail sector customer service satisfaction in New Zealand 2018

Published by Statista Research Department, Jan 3, 2023
A 2018 survey shows that the majority of New Zealanders were satisfied with customer service in the country's retail sector, with 59.5 percent of respondents saying they experienced excellent service always or almost always.

Satisfaction with customer service in the retail sector in New Zealand in 2018

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Release date

April 2019

Region

New Zealand

Survey time period

November 2018

Number of respondents

700 respondents

Age group

15 years and older

Method of interview

Online omnibus survey

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