This statistic demonstrates the share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, broken down by type. During the survey, 75 percent of service decision makers said their organization does deliver consistent customer service across all channels.
Share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, by type
Characteristic
Percentage of respondents
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Salesforce Research. (March 19, 2019). Share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, by type [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1026150/service-professionals-worldwide-whose-organizations-have-consistent-customer-service/
Salesforce Research. "Share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, by type." Chart. March 19, 2019. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1026150/service-professionals-worldwide-whose-organizations-have-consistent-customer-service/
Salesforce Research. (2019). Share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, by type. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1026150/service-professionals-worldwide-whose-organizations-have-consistent-customer-service/
Salesforce Research. "Share of Service Professionals Worldwide Who Say Their Organization Can Deliver Consistent Customer Experiences on All Channels in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1026150/service-professionals-worldwide-whose-organizations-have-consistent-customer-service/
Salesforce Research, Share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, by type Statista, https://www.statista.com/statistics/1026150/service-professionals-worldwide-whose-organizations-have-consistent-customer-service/ (last visited July 22, 2024)
Share of service professionals worldwide who say their organization can deliver consistent customer experiences on all channels in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1026150/service-professionals-worldwide-whose-organizations-have-consistent-customer-service/