This statistic demonstrates the share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, broken down by type. During the survey, 79 percent of service decision makers said their organization clearly understand what channels their customers prefer.
Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type
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Salesforce Research. (March 19, 2019). Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type [Graph]. In Statista. Retrieved December 20, 2024, from https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research. "Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type." Chart. March 19, 2019. Statista. Accessed December 20, 2024. https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research. (2019). Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type. Statista. Statista Inc.. Accessed: December 20, 2024. https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research. "Share of Service Professionals Worldwide Who Say Their Organization Clearly Understands Which Channels Their Customers Prefer in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research, Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type Statista, https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/ (last visited December 20, 2024)
Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
