This statistic demonstrates the share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, broken down by type. During the survey, 79 percent of service decision makers said their organization clearly understand what channels their customers prefer.
Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type
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Salesforce Research. (March 19, 2019). Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research. "Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type." Chart. March 19, 2019. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research. (2019). Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research. "Share of Service Professionals Worldwide Who Say Their Organization Clearly Understands Which Channels Their Customers Prefer in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
Salesforce Research, Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type Statista, https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/ (last visited November 18, 2024)
Share of service professionals worldwide who say their organization clearly understands which channels their customers prefer in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1026143/service-professionals-worldwide-whose-organizations-understand-what-channels-customers-like/
