This statistic demonstrates the share of service organizations worldwide that use or plan to use the following channels in 2018. In that year, 95 percent of service organizations said they currently use email and three percent said they are planning to use it.
Service organizations worldwide that use or plan to use the following channels 2018
Characteristic
Currently use
Plan to use within 18 months
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Salesforce Research. (March 19, 2019). Service organizations worldwide that use or plan to use the following channels 2018 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1026114/service-organizations-worldwide-currently-using-or-planning-to-use-the-following-channels/
Salesforce Research. "Service organizations worldwide that use or plan to use the following channels 2018." Chart. March 19, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1026114/service-organizations-worldwide-currently-using-or-planning-to-use-the-following-channels/
Salesforce Research. (2019). Service organizations worldwide that use or plan to use the following channels 2018. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1026114/service-organizations-worldwide-currently-using-or-planning-to-use-the-following-channels/
Salesforce Research. "Service Organizations Worldwide That Use or Plan to Use The following Channels 2018." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1026114/service-organizations-worldwide-currently-using-or-planning-to-use-the-following-channels/
Salesforce Research, Service organizations worldwide that use or plan to use the following channels 2018 Statista, https://www.statista.com/statistics/1026114/service-organizations-worldwide-currently-using-or-planning-to-use-the-following-channels/ (last visited August 24, 2024)
Service organizations worldwide that use or plan to use the following channels 2018 [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1026114/service-organizations-worldwide-currently-using-or-planning-to-use-the-following-channels/