Mobile workers worldwide who have offline mobile access to knowledge bases 2018

Published by
Raphael Bohne
,
Jul 10, 2025
This statistic demonstrates the share of mobile workers worldwide who have offline mobile access to knowledge bases in 2018. During the survey,
**
percent of high performing mobile workers indicated that they had offline mobile access to knowledge bases.
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Share of mobile workers worldwide who have offline mobile access to knowledge bases in 2018

CharacteristicPercentage of respondents
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Showing entries 1 to 3 (3 entries in total)
Statistic: Share of mobile workers worldwide who have offline mobile access to knowledge bases in 2018

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Source

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Release date

March 2019

Region

Worldwide

Survey time period

November 27 to December 15, 2018

Number of respondents

3,525 respondents

Special properties

customer service agents and decision makers.

Supplementary notes

Type of survey and age of respondents not indicated.
High performers- rate their company's customer satisfaction as excellent
Underperformers- rate their company's customer satisfaction as average or below
Moderate Performers- all other customer service professionals
The source doesn't provide the exact number of mobile workers.

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Statista is a great source of knowledge, and pretty helpful to manage the daily work.
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