This statistic depicts the share of mobile workers worldwide who can alert customers to appointment delays in 2018. During the survey, 80 percent of high performing mobile workers indicated that they could alert a customer to appointment delays in 2018.
Share of mobile workers worldwide who can alert customers to appointment delays in 2018
Type of survey and age of respondents not indicated.
High performers- rate their company's customer satisfaction as excellent
Underperformers- rate their company's customer satisfaction as average or below
Moderate Performers- all other customer service professionals
The source doesn't mention the exact number of mobile workers.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Salesforce Research. (March 19, 2019). Share of mobile workers worldwide who can alert customers to appointment delays in 2018 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1025567/mobile-workers-worldwide-able-warn-customers-appointment-delays/
Salesforce Research. "Share of mobile workers worldwide who can alert customers to appointment delays in 2018." Chart. March 19, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1025567/mobile-workers-worldwide-able-warn-customers-appointment-delays/
Salesforce Research. (2019). Share of mobile workers worldwide who can alert customers to appointment delays in 2018. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1025567/mobile-workers-worldwide-able-warn-customers-appointment-delays/
Salesforce Research. "Share of Mobile Workers Worldwide Who Can Alert Customers to Appointment Delays in 2018." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025567/mobile-workers-worldwide-able-warn-customers-appointment-delays/
Salesforce Research, Share of mobile workers worldwide who can alert customers to appointment delays in 2018 Statista, https://www.statista.com/statistics/1025567/mobile-workers-worldwide-able-warn-customers-appointment-delays/ (last visited December 22, 2024)
Share of mobile workers worldwide who can alert customers to appointment delays in 2018 [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1025567/mobile-workers-worldwide-able-warn-customers-appointment-delays/
