Reasons to cancel online purchases in Finland 2019

Published by
Stephanie Chevalier,
Dec 10, 2024
As of 2019, 24 percent of online consumers who cancelled a purchase in Finland, did so because the total price including delivery was too expensive. 20 percent did so because the sop did not offer the payment method that the customer wanted to use.

Why have you cancelled a purchase?

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Source

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Release date

September 2019

Region

Finland

Survey time period

2019

Supplementary notes

The source does not specify the number of respondents.

Multiple answers were possible.

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