This statistic demonstrates the share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018. During the survey, 63 percent of high performing service decision makers said they expect to increase their mobile worker headcount next year.
Share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018
Type of survey and age of respondents not indicated.
High performers- rate their company's customer satisfaction as excellent
Underperformers- rate their company's customer satisfaction as average or below
Moderate Performers- all other customer service professionals
The source doesn't provide the exact number of decision makers.
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Salesforce Research. (March 19, 2019). Share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018 [Graph]. In Statista. Retrieved November 24, 2024, from https://www.statista.com/statistics/1025473/service-decision-makers-worldwide-who-expect-increase-number-of-mobile-workers-next-year/
Salesforce Research. "Share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018." Chart. March 19, 2019. Statista. Accessed November 24, 2024. https://www.statista.com/statistics/1025473/service-decision-makers-worldwide-who-expect-increase-number-of-mobile-workers-next-year/
Salesforce Research. (2019). Share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018. Statista. Statista Inc.. Accessed: November 24, 2024. https://www.statista.com/statistics/1025473/service-decision-makers-worldwide-who-expect-increase-number-of-mobile-workers-next-year/
Salesforce Research. "Share of Service Decision Makers Worldwide Who Expect to Increase Their Mobile Worker Headcount next Year in 2018." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025473/service-decision-makers-worldwide-who-expect-increase-number-of-mobile-workers-next-year/
Salesforce Research, Share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018 Statista, https://www.statista.com/statistics/1025473/service-decision-makers-worldwide-who-expect-increase-number-of-mobile-workers-next-year/ (last visited November 24, 2024)
Share of service decision makers worldwide who expect to increase their mobile worker headcount next year in 2018 [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1025473/service-decision-makers-worldwide-who-expect-increase-number-of-mobile-workers-next-year/
