UK consumers showed a preference for shopping on their high streets in 2019. A survey conducted with 24,072 revealed that more than half of consumers in the UK still favored their high streets over online shopping. As opposed to 64 percent of people doing this, 34 percent of consumers said they opted for online shopping.
UK consumers: do you prefer shopping online or on the high street?
Adjust the presentation of the statistic and data points.
Share the statistic on social media channels or embed the statistic in your
website using "Embed Code", where available.
Cite this statistic and select one of the following formats: APA, Chicago, Harvard, MLA & Bluebook.
Print the statistic including description and metadata.
Chart type
UK consumers: do you prefer shopping online or on the high street?
Share this statistic
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
The source adds the following information: "We gathered the above responses using a chatbot launched from a Facebook post. People were asked a series of questions about their local high street, with a focus on gathering evidence for where improvements can be made."
Learn more about how Statista can support your business.
What do you think (#WDYT). (March 21, 2019). UK consumers: do you prefer shopping online or on the high street? [Graph]. In Statista. Retrieved April 01, 2025, from https://www.statista.com/statistics/1025432/online-and-high-street-shopping-in-the-united-kingdom/
What do you think (#WDYT). "UK consumers: do you prefer shopping online or on the high street? ." Chart. March 21, 2019. Statista. Accessed April 01, 2025. https://www.statista.com/statistics/1025432/online-and-high-street-shopping-in-the-united-kingdom/
What do you think (#WDYT). (2019). UK consumers: do you prefer shopping online or on the high street? . Statista. Statista Inc.. Accessed: April 01, 2025. https://www.statista.com/statistics/1025432/online-and-high-street-shopping-in-the-united-kingdom/
What do you think (#WDYT). "Uk Consumers: Do You Prefer Shopping Online or on The High Street? ." Statista, Statista Inc., 21 Mar 2019, https://www.statista.com/statistics/1025432/online-and-high-street-shopping-in-the-united-kingdom/
What do you think (#WDYT), UK consumers: do you prefer shopping online or on the high street? Statista, https://www.statista.com/statistics/1025432/online-and-high-street-shopping-in-the-united-kingdom/ (last visited April 01, 2025)
UK consumers: do you prefer shopping online or on the high street? [Graph], What do you think (#WDYT), March 21, 2019. [Online]. Available: https://www.statista.com/statistics/1025432/online-and-high-street-shopping-in-the-united-kingdom/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
