In the United Kingdom, click and collect delivery option for online purchases was a relatively unknown innovation among consumers. In a survey carried out among UK consumers, nearly half of respondents said they did not know about this delivery option. Only 33 percent of consumers said they knew about and used this in the past three months.
Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018*
* This question was phrased by the source as follows: "Thinking about some postal, delivery and e-commerce services, which of the following have you ever done?"
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Ofcom. (August 2, 2018). Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018* [Graph]. In Statista. Retrieved November 17, 2024, from https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom. "Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018*." Chart. August 2, 2018. Statista. Accessed November 17, 2024. https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom. (2018). Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018*. Statista. Statista Inc.. Accessed: November 17, 2024. https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom. "Share of Click and Collect Adoption and Awareness among Consumers in The United Kingdom (Uk) in 2018*." Statista, Statista Inc., 2 Aug 2018, https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
Ofcom, Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018* Statista, https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/ (last visited November 17, 2024)
Share of click and collect adoption and awareness among consumers in the United Kingdom (UK) in 2018* [Graph], Ofcom, August 2, 2018. [Online]. Available: https://www.statista.com/statistics/1025332/click-and-collect-awareness-and-usage-united-kingdom-uk/
