This statistic demonstrates the share of service professionals worldwide who say their organization does a great job of providing agents with a unified view of customer information in 2018, by type. During the survey, 74 percent of service decision makers said that their organization does do a great job of providing agent with a unified view of customer information in 2018.
Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Salesforce Research. (March 19, 2019). Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type [Graph]. In Statista. Retrieved November 16, 2024, from https://www.statista.com/statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research. "Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type." Chart. March 19, 2019. Statista. Accessed November 16, 2024. https://www.statista.com/statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research. (2019). Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type. Statista. Statista Inc.. Accessed: November 16, 2024. https://www.statista.com/statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research. "Share of Service Professionals Worldwide Who Say Their Organization Does a Great Job of Providing Agent with a Unified View of Customer Information in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/
Salesforce Research, Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type Statista, https://www.statista.com/statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/ (last visited November 16, 2024)
Share of service professionals worldwide who say their organization does a great job of providing agent with a unified view of customer information in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1025310/service-professionals-whose-organizations-agents-unified-view-customer-information/