This statistic shows the share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type. During the survey, 80 percent of high performing customer service agents in 2018 said that they have a clear path for career growth at their job.
Share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type
Type of survey and age of respondents not indicated.
High performers- rate their company's customer satisfaction as excellent
Underperformers- rate their company's customer satisfaction as average or below
Moderate Performers- all other customer service professionals
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Salesforce Research. (March 19, 2019). Share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1025162/customer-service-agents-worldwide-with-a-path-for-career-advancement/
Salesforce Research. "Share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type." Chart. March 19, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1025162/customer-service-agents-worldwide-with-a-path-for-career-advancement/
Salesforce Research. (2019). Share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1025162/customer-service-agents-worldwide-with-a-path-for-career-advancement/
Salesforce Research. "Share of Customer Service Agents Worldwide Who Say They Have a Clear Path for Career Growth at Their Job in 2018, by Type." Statista, Statista Inc., 19 Mar 2019, https://www.statista.com/statistics/1025162/customer-service-agents-worldwide-with-a-path-for-career-advancement/
Salesforce Research, Share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type Statista, https://www.statista.com/statistics/1025162/customer-service-agents-worldwide-with-a-path-for-career-advancement/ (last visited December 22, 2024)
Share of customer service agents worldwide who say they have a clear path for career growth at their job in 2018, by type [Graph], Salesforce Research, March 19, 2019. [Online]. Available: https://www.statista.com/statistics/1025162/customer-service-agents-worldwide-with-a-path-for-career-advancement/
