This statistic shows the Chinese market size of AI customer services online, between a chatbot or virtual assistant and a live customer service representative, in 2018 and a forecast up to 2022. It was forecasted that by 2022 the market size of customer service from artificial intelligence chatbot in China would amount to around 7.1 billion yuan.
Market size of artificial intelligence (AI) chatbots for customer services in China from 2018 to 2022
(in billion yuan)
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iResearch. (June 27, 2019). Market size of artificial intelligence (AI) chatbots for customer services in China from 2018 to 2022 (in billion yuan) [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1024834/china-ai-customer-service-chatbot-market-size/
iResearch. "Market size of artificial intelligence (AI) chatbots for customer services in China from 2018 to 2022 (in billion yuan)." Chart. June 27, 2019. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1024834/china-ai-customer-service-chatbot-market-size/
iResearch. (2019). Market size of artificial intelligence (AI) chatbots for customer services in China from 2018 to 2022 (in billion yuan). Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1024834/china-ai-customer-service-chatbot-market-size/
iResearch. "Market Size of Artificial Intelligence (Ai) Chatbots for Customer Services in China from 2018 to 2022 (in Billion Yuan)." Statista, Statista Inc., 27 Jun 2019, https://www.statista.com/statistics/1024834/china-ai-customer-service-chatbot-market-size/
iResearch, Market size of artificial intelligence (AI) chatbots for customer services in China from 2018 to 2022 (in billion yuan) Statista, https://www.statista.com/statistics/1024834/china-ai-customer-service-chatbot-market-size/ (last visited December 30, 2024)
Market size of artificial intelligence (AI) chatbots for customer services in China from 2018 to 2022 (in billion yuan) [Graph], iResearch, June 27, 2019. [Online]. Available: https://www.statista.com/statistics/1024834/china-ai-customer-service-chatbot-market-size/
