This statistic shows the result of a 2019 survey among airline passengers regarding which emerging technologies and process advancements they believe will improve efficiency and customer experience at airports worldwide. The results show that 54 percent of respondents thought that in-airport-turn-by-turn GPS directions for navigating terminals and gates would improve efficiency and customer experience.
Which emerging technologies and process advancements do you believe will improve efficiency and customer experience?
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OAG. (February 28, 2019). Which emerging technologies and process advancements do you believe will improve efficiency and customer experience? [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1023486/airport-experiences-emerging-technologies-process-advancements-worldwide/
OAG. "Which emerging technologies and process advancements do you believe will improve efficiency and customer experience?." Chart. February 28, 2019. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1023486/airport-experiences-emerging-technologies-process-advancements-worldwide/
OAG. (2019). Which emerging technologies and process advancements do you believe will improve efficiency and customer experience?. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1023486/airport-experiences-emerging-technologies-process-advancements-worldwide/
OAG. "Which Emerging Technologies and Process Advancements Do You Believe Will Improve Efficiency and Customer Experience?." Statista, Statista Inc., 28 Feb 2019, https://www.statista.com/statistics/1023486/airport-experiences-emerging-technologies-process-advancements-worldwide/
OAG, Which emerging technologies and process advancements do you believe will improve efficiency and customer experience? Statista, https://www.statista.com/statistics/1023486/airport-experiences-emerging-technologies-process-advancements-worldwide/ (last visited November 21, 2024)
Which emerging technologies and process advancements do you believe will improve efficiency and customer experience? [Graph], OAG, February 28, 2019. [Online]. Available: https://www.statista.com/statistics/1023486/airport-experiences-emerging-technologies-process-advancements-worldwide/
