E-government services usage in Poland 2022-2024, by purpose

Published by
Adriana Sas,
Dec 17, 2024

In 2024, 61 percent of the population used e-government services in Poland in the past 12 months. Almost 40 percent of respondents used e-government services to submit tax declarations.

Share of individuals using e-government services in the last 12 months in Poland from 2022 to 2024, by purpose

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Release date

December 2024

Region

Poland

Survey time period

2022 to 2024

Supplementary notes

* The use of e-government services includes, inter alia, the websites usage in relation to civic obligations (e.g. tax returns, change of residence), rights (e.g. social assistance), official documents (e.g. identity cards, birth certificates), public educational services (e.g. libraries, information and school or university enrolment), public health services (e.g. hospitals); excluding handwritten e-mails.

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