E-government services usage in Poland 2022-2023, by purpose

Published by
Adriana Sas,
May 29, 2024
In 2023, over 58 percent of the population used e-government services in Poland in the last 12 months. Almost every third Pole used e-government services to obtain information or download/print official forms.

Share of individuals using e-government services in the last 12 months in Poland from 2022 to 2023, by purpose

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Release date

December 2023

Region

Poland

Survey time period

2022 to 2023

Supplementary notes

* The use of e-government services includes, inter alia, the websites usage in relation to civic obligations (e.g. tax returns, change of residence), rights (e.g. social assistance), official documents (e.g. identity cards, birth certificates), public educational services (e.g. libraries, information and school or university enrolment), public health services (e.g. hospitals); excluding handwritten e-mails.

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