Password change rates for online services among U.S. adults 2018

Published by
Ani Petrosyan,
Aug 25, 2023
This statistic presents the share of adults in the United States who changed their passwords for selected online services in the past 12 months as of September 2018. Overall, 50.8 percent of respondents stated that they had changed their online banking password during that period.

Share of adults in the United States who changed their passwords for selected online services in the past 12 months as of September 2018

CharacteristicPercentage of respondents
E-mail 62.9%
Online banking 50.8%
Online social networks 44.5%
Shopping websites 43.1%
Online games 15.4%
Public services websites 13.5%
Other 1.3%
None 15.1%
Showing entries 1 to 8 (8 entries in total)
Created with Highcharts 7.2.2Percentage of respondents62.9%62.9%50.8%50.8%44.5%44.5%43.1%43.1%15.4%15.4%13.5%13.5%1.3%1.3%15.1%15.1%E-mailOnline bankingOnline social networksShopping websitesOnline gamesPublic services websitesOtherNone
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%

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Release date

January 2019

Region

United States

Survey time period

September 2018

Number of respondents

2,500 respondents

Age group

18 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

Original question: "Have you changed your password to access your account(s) for any of the following online services during the last 12 months?"

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