Patients' opinions on help provided by NHS hospital staff in England 2021

Published by
Preeti Vankar,
Oct 27, 2023
In 2021, 62.8 percent of respondents said they always received help from NHS staff when they needed attention. This statistic displays patients' opinions on help provided by NHS hospital staff in England in 2021.

Were you able to get a member of staff to help you when you needed attention?

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Release date

September 2022

Region

United Kingdom (England)

Survey time period

January to May 2022

Number of respondents

65,926 respondents

Age group

16 years and older

Special properties

Patients who stayed overnight or longer at NHS hospital in November 2020l

Method of interview

Postal questionnaire

Supplementary notes

The source adds the following information: 'This year, for the first time, participants of the survey were offered the choice of responding online or via paper-based questionnaires. With support from key stakeholders, CQC took the opportunity to review and update the questions, terminology and methodology used in the survey. The sampling month also moved from July to November. As a result, the 2020 survey results are not comparable to previous years.'
This statistic is using original data from the Department of Health and includes copyright material from © Crown, licensed under the Open Government License v3.0

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