According to a 2019 survey, among the five presented brands, AT&T reached the highest index value for perceived quality of mobile telephony services with a score of 73.5 out of 100. However, Telcel was the mobile phone operator with the best score regarding experience.
Level of satisfaction with mobile telephony services in Mexico in 2019, by brand
(index values)
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Instituto Federal de Telecomunicaciones (Mexico). (September 22, 2020). Level of satisfaction with mobile telephony services in Mexico in 2019, by brand (index values) [Graph]. In Statista. Retrieved December 19, 2024, from https://www.statista.com/statistics/1021969/mexico-mobile-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico). "Level of satisfaction with mobile telephony services in Mexico in 2019, by brand (index values)." Chart. September 22, 2020. Statista. Accessed December 19, 2024. https://www.statista.com/statistics/1021969/mexico-mobile-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico). (2020). Level of satisfaction with mobile telephony services in Mexico in 2019, by brand (index values). Statista. Statista Inc.. Accessed: December 19, 2024. https://www.statista.com/statistics/1021969/mexico-mobile-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico). "Level of Satisfaction with Mobile Telephony Services in Mexico in 2019, by Brand (Index Values)." Statista, Statista Inc., 22 Sep 2020, https://www.statista.com/statistics/1021969/mexico-mobile-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico), Level of satisfaction with mobile telephony services in Mexico in 2019, by brand (index values) Statista, https://www.statista.com/statistics/1021969/mexico-mobile-telephony-satisfaction/ (last visited December 19, 2024)
Level of satisfaction with mobile telephony services in Mexico in 2019, by brand (index values) [Graph], Instituto Federal de Telecomunicaciones (Mexico), September 22, 2020. [Online]. Available: https://www.statista.com/statistics/1021969/mexico-mobile-telephony-satisfaction/
