According to a 2019 survey, among the five presented brands, Axtel reached the highest index value for perceived quality of fixed-line telephony services with a score of 77.4 out of 100. However, TotalPlay was the fixed telephony operator with the best score in the rest of the categories evaluated.
Level of satisfaction with fixed-line telephony services in Mexico in 2019, by brand
(index values)
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Instituto Federal de Telecomunicaciones (Mexico). (September 22, 2020). Level of satisfaction with fixed-line telephony services in Mexico in 2019, by brand (index values) [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1021963/mexico-fixed-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico). "Level of satisfaction with fixed-line telephony services in Mexico in 2019, by brand (index values)." Chart. September 22, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1021963/mexico-fixed-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico). (2020). Level of satisfaction with fixed-line telephony services in Mexico in 2019, by brand (index values). Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1021963/mexico-fixed-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico). "Level of Satisfaction with Fixed-line Telephony Services in Mexico in 2019, by Brand (Index Values)." Statista, Statista Inc., 22 Sep 2020, https://www.statista.com/statistics/1021963/mexico-fixed-telephony-satisfaction/
Instituto Federal de Telecomunicaciones (Mexico), Level of satisfaction with fixed-line telephony services in Mexico in 2019, by brand (index values) Statista, https://www.statista.com/statistics/1021963/mexico-fixed-telephony-satisfaction/ (last visited July 22, 2024)
Level of satisfaction with fixed-line telephony services in Mexico in 2019, by brand (index values) [Graph], Instituto Federal de Telecomunicaciones (Mexico), September 22, 2020. [Online]. Available: https://www.statista.com/statistics/1021963/mexico-fixed-telephony-satisfaction/
