This statistic shows the impact of selected features have on individual insurance customer retention in the United States in 2019, by affinity for technology. In this survey, 52.8 percent of tech-savvy individual insurance customers said that the availability of flexible insurance policies increased their loyalty, whereas only 39 percent of non-tech-savvy customers said the same.
Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Capgemini. (May 14, 2019). Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness [Graph]. In Statista. Retrieved November 18, 2024, from https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini. "Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness." Chart. May 14, 2019. Statista. Accessed November 18, 2024. https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini. (2019). Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness. Statista. Statista Inc.. Accessed: November 18, 2024. https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini. "Impact of Selected Features Have on Individual Insurance Customer Retention in The United States in 2019, by Tech-savviness." Statista, Statista Inc., 14 May 2019, https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini, Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness Statista, https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/ (last visited November 18, 2024)
Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness [Graph], Capgemini, May 14, 2019. [Online]. Available: https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/