This statistic shows the impact of selected features have on individual insurance customer retention in the United States in 2019, by affinity for technology. In this survey, 52.8 percent of tech-savvy individual insurance customers said that the availability of flexible insurance policies increased their loyalty, whereas only 39 percent of non-tech-savvy customers said the same.
Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness
Characteristic
Tech-savvy
Non-tech-savvy
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Capgemini. (May 14, 2019). Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness [Graph]. In Statista. Retrieved July 27, 2024, from https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini. "Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness." Chart. May 14, 2019. Statista. Accessed July 27, 2024. https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini. (2019). Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness. Statista. Statista Inc.. Accessed: July 27, 2024. https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini. "Impact of Selected Features Have on Individual Insurance Customer Retention in The United States in 2019, by Tech-savviness." Statista, Statista Inc., 14 May 2019, https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/
Capgemini, Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness Statista, https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/ (last visited July 27, 2024)
Impact of selected features have on individual insurance customer retention in the United States in 2019, by tech-savviness [Graph], Capgemini, May 14, 2019. [Online]. Available: https://www.statista.com/statistics/1021005/impact-of-insurance-innovation-on-individual-customer-retention-usa/