This statistic shows the share of insurance customers with interest in selected insurance innovations in the United States in 2019. In this survey, 58 percent of insurance customers showed high interest towards new insurance models, such as peer-to-peer insurance and on-demand insurance.
Share of insurance customers with interest in selected insurance innovations in the United States in 2019
The source draws from the following two surveys:
2019 Global Insurance Voice of the Customer Survey - more than 8,000 insurance customers (personal and commercial lines) from 20 countries were polled in January and February 2019.
2019 Global Insurance Executive Interviews - over 140 senior insurance executives of leading insurance companies across 23 markets were interviewed.
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Capgemini. (May 14, 2019). Share of insurance customers with interest in selected insurance innovations in the United States in 2019 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1020972/insurance-customers-attitude-toward-innovation-usa/
Capgemini. "Share of insurance customers with interest in selected insurance innovations in the United States in 2019." Chart. May 14, 2019. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1020972/insurance-customers-attitude-toward-innovation-usa/
Capgemini. (2019). Share of insurance customers with interest in selected insurance innovations in the United States in 2019. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1020972/insurance-customers-attitude-toward-innovation-usa/
Capgemini. "Share of Insurance Customers with Interest in Selected Insurance Innovations in The United States in 2019." Statista, Statista Inc., 14 May 2019, https://www.statista.com/statistics/1020972/insurance-customers-attitude-toward-innovation-usa/
Capgemini, Share of insurance customers with interest in selected insurance innovations in the United States in 2019 Statista, https://www.statista.com/statistics/1020972/insurance-customers-attitude-toward-innovation-usa/ (last visited November 23, 2024)
Share of insurance customers with interest in selected insurance innovations in the United States in 2019 [Graph], Capgemini, May 14, 2019. [Online]. Available: https://www.statista.com/statistics/1020972/insurance-customers-attitude-toward-innovation-usa/