Online retailers: return options | Statista

This statistic shows the results of a survey on the return policies of leading fashion retailers in the United Kingdom in 2019. Of the one hundred largest UK fashion retailers, 64 percent reported that they have the return in store option.

Share of leading online retailers giving return options in the United Kingdom in 2019

Characteristic	Share of respondents
Return in store	64%
Royal Mail label in box	51%
Parcel shop drop-off	46%
Collect + drop-off	33%
Downloadable Royal Mail label	14%
No label available	11%
toyou at Asda drop-off	8%
Doddle drop-off	8%
Locker drop-off	4%
Request from retailer	2%

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Release date

October 2019

More information

Region

United Kingdom

Survey time period

July and August 2019

Number of respondents

100 respondents

Special properties

fashion retailers

Supplementary notes

Multiple answers were possible.

Citation formats

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