American customer satisfaction index for full-service MVNOs in the U.S. 2020-2024

Published by
Ahmed Sherif
,
Dec 10, 2024

Spectrum Mobile (Charter Communications) and Xfinity Mobile (Comcast) had the highest score in a recent customer satisfaction survey of full service mobile virtual network operators (MVNOs) in the United States. Cricket Wireless (AT&T) was the third highest rated MVNO.

American customer satisfaction index scores for full-service mobile virtual network operators in the United States from 2020 to 2024*

CharacteristicCricket Wireless (AT&T)Metro by T-MobileSpectrum Mobile (Charter Communications)Xfinity Mobile (Comcast)Boost Mobile (Dish Network)
- - - - - -
- - - - - -
- - - - - -
- - - - - -
- - - - - -
Showing entries 1 to 5 (5 entries in total)
Statistic: American customer satisfaction index scores for full-service mobile virtual network operators in the United States from 2020 to 2024*

© Statista 2025
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

In cooperation with

ACSI®

Release date

May 2024

Region

United States

Survey time period

2020 to 2024

Supplementary notes

The source adds the following information: 'ACSI survey data are used as inputs to the Index’s cause-and-effect econometric model, which estimates customer satisfaction as the result of the survey-measured inputs of customer expectations, perceptions of quality, and perceptions of value. The ACSI model, in turn, links customer satisfaction with the survey measured outcomes of customer complaints and customer loyalty.'
Satisfaction index was not measured for Spectrum Mobile in 2020.

Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Leading companies trust Statista:
paypal google adobe pg samsung telekom

Related reports: Available to download in PDF or PPTX format

All datain one format
All data
in one format
EchoStar Corporation
  • 37 page/s
  • English
  • pptx
  • Detailed references

Everything on "EchoStar Corporation" in one document: edited and divided into chapters, including detailed references.

Go to report
Further reports
I think of Statista as Google for researchers. Statista provides you with the information you search for right away.
Dr. Horst Stipp

Dr. Horst Stipp
EVP, Research & Innovation, Advertising Research Foundation

Statistics on " Mobile communications in the U.S. "

Other statistics that may interest you Mobile communications in the U.S.

Overview

5

Subscriptions

6

Traffic & performance

5

Companies

6

Special focus: 5G

3

Discover Statista

Need help with using Statista for your research? Tutorials and first steps
Do you have any questions about our business solutions?

We provide you with detailed information about our Professional Account.

All features, all contents, at all times: Learn more about our professional solutions.

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$1,299 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.