The leading vendor share of the customer service application market worldwide, Salesforce has been the leader with their cloud-based CRM software. In 2023, Salesforce held a market share of 22 percent, with the closest competitor Microsoft with just under six percent.
Customer service application leading vendor share worldwide from 2023
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Customer service application leading vendor share worldwide from 2023
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Salesforce.com. (June 11, 2024). Customer service application leading vendor share worldwide from 2023 [Graph]. In Statista. Retrieved April 29, 2025, from https://www.statista.com/statistics/1012832/worldwide-customer-service-application-vendor-share/
Salesforce.com. "Customer service application leading vendor share worldwide from 2023." Chart. June 11, 2024. Statista. Accessed April 29, 2025. https://www.statista.com/statistics/1012832/worldwide-customer-service-application-vendor-share/
Salesforce.com. (2024). Customer service application leading vendor share worldwide from 2023. Statista. Statista Inc.. Accessed: April 29, 2025. https://www.statista.com/statistics/1012832/worldwide-customer-service-application-vendor-share/
Salesforce.com. "Customer Service Application Leading Vendor Share Worldwide from 2023." Statista, Statista Inc., 11 Jun 2024, https://www.statista.com/statistics/1012832/worldwide-customer-service-application-vendor-share/
Salesforce.com, Customer service application leading vendor share worldwide from 2023 Statista, https://www.statista.com/statistics/1012832/worldwide-customer-service-application-vendor-share/ (last visited April 29, 2025)
Customer service application leading vendor share worldwide from 2023 [Graph], Salesforce.com, June 11, 2024. [Online]. Available: https://www.statista.com/statistics/1012832/worldwide-customer-service-application-vendor-share/
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