This statistic shows the importance of customer experience when making purchase decisions worldwide in 2018, by country. During the survey, 75 percent of respondents from the United States stated that customer experience is important when making a purchase decision.
When it comes to making purchase decisions, how important is customer experience in choosing between options?
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PwC. (April 2, 2018). When it comes to making purchase decisions, how important is customer experience in choosing between options? [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC. "When it comes to making purchase decisions, how important is customer experience in choosing between options?." Chart. April 2, 2018. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC. (2018). When it comes to making purchase decisions, how important is customer experience in choosing between options?. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC. "When It Comes to Making Purchase Decisions, How Important Is Customer Experience in Choosing between Options?." Statista, Statista Inc., 2 Apr 2018, https://www.statista.com/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
PwC, When it comes to making purchase decisions, how important is customer experience in choosing between options? Statista, https://www.statista.com/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/ (last visited December 30, 2024)
When it comes to making purchase decisions, how important is customer experience in choosing between options? [Graph], PwC, April 2, 2018. [Online]. Available: https://www.statista.com/statistics/1012459/importance-good-customer-service-experience-making-purchase-decisions-country/
