This statistic depicts the results of a survey conducted in April 2019 in Japan asking smartphone users about their preferred methods for arranging a return or exchange of goods online. During the surveyed period, around 23 percent of respondents in Japan stated to prefer to use apps over browsers for the arrangement of product returns, while the majority of respondents remained indifferent.
Preferred methods for arranging returns or exchanges of an items online in Japan as of April 2019
Characteristic
Share of respondents
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eMarketer. (May 20, 2019). Preferred methods for arranging returns or exchanges of an items online in Japan as of April 2019 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1010736/japan-preferred-return-exchange-goods-method-online/
eMarketer. "Preferred methods for arranging returns or exchanges of an items online in Japan as of April 2019." Chart. May 20, 2019. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1010736/japan-preferred-return-exchange-goods-method-online/
eMarketer. (2019). Preferred methods for arranging returns or exchanges of an items online in Japan as of April 2019. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1010736/japan-preferred-return-exchange-goods-method-online/
eMarketer. "Preferred Methods for Arranging Returns or Exchanges of An Items Online in Japan as of April 2019." Statista, Statista Inc., 20 May 2019, https://www.statista.com/statistics/1010736/japan-preferred-return-exchange-goods-method-online/
eMarketer, Preferred methods for arranging returns or exchanges of an items online in Japan as of April 2019 Statista, https://www.statista.com/statistics/1010736/japan-preferred-return-exchange-goods-method-online/ (last visited August 25, 2024)
Preferred methods for arranging returns or exchanges of an items online in Japan as of April 2019 [Graph], eMarketer, May 20, 2019. [Online]. Available: https://www.statista.com/statistics/1010736/japan-preferred-return-exchange-goods-method-online/