This statistic shows the spending expectation in the BPO market worldwide in 2018, by sector. During the survey, 40 percent of respondents from the leisure sector expected an increase in their outsourcing spending.
How do you expect your spend to change over the next 12 months for the following activities?*
Characteristic
Outsourcing spend
Offshoring spend
Nearshoring spend
Onshoring spend
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
KPMG. (June 5, 2018). How do you expect your spend to change over the next 12 months for the following activities?* [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1010012/bpo-market-spending-increase/
KPMG. "How do you expect your spend to change over the next 12 months for the following activities?*." Chart. June 5, 2018. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1010012/bpo-market-spending-increase/
KPMG. (2018). How do you expect your spend to change over the next 12 months for the following activities?*. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1010012/bpo-market-spending-increase/
KPMG. "How Do You Expect Your Spend to Change over The next 12 Months for The following Activities?*." Statista, Statista Inc., 5 Jun 2018, https://www.statista.com/statistics/1010012/bpo-market-spending-increase/
KPMG, How do you expect your spend to change over the next 12 months for the following activities?* Statista, https://www.statista.com/statistics/1010012/bpo-market-spending-increase/ (last visited July 22, 2024)
How do you expect your spend to change over the next 12 months for the following activities?* [Graph], KPMG, June 5, 2018. [Online]. Available: https://www.statista.com/statistics/1010012/bpo-market-spending-increase/