Young French bank customers led mobile banking adoption in 2023, with 90 percent of those aged 18-34 using their bank's mobile app. According to a survey carried out in November 2023, the adoption rate remained strong among customers aged 35-64, at 82 percent.
Share of bank customers who downloaded the mobile banking app of their banks in France in 2023, by age
The question was phrased by the source as follows: "Have you downloaded the smartphone application from your bank(s), enabling you to manage your accounts remotely?"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Fédération Bancaire Française. (February 4, 2024). Share of bank customers who downloaded the mobile banking app of their banks in France in 2023, by age [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1009700/mobile-banking-app-adoption-rate-by-age/
Fédération Bancaire Française. "Share of bank customers who downloaded the mobile banking app of their banks in France in 2023, by age." Chart. February 4, 2024. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1009700/mobile-banking-app-adoption-rate-by-age/
Fédération Bancaire Française. (2024). Share of bank customers who downloaded the mobile banking app of their banks in France in 2023, by age. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1009700/mobile-banking-app-adoption-rate-by-age/
Fédération Bancaire Française. "Share of Bank Customers Who Downloaded The Mobile Banking App of Their Banks in France in 2023, by Age." Statista, Statista Inc., 4 Feb 2024, https://www.statista.com/statistics/1009700/mobile-banking-app-adoption-rate-by-age/
Fédération Bancaire Française, Share of bank customers who downloaded the mobile banking app of their banks in France in 2023, by age Statista, https://www.statista.com/statistics/1009700/mobile-banking-app-adoption-rate-by-age/ (last visited November 21, 2024)
Share of bank customers who downloaded the mobile banking app of their banks in France in 2023, by age [Graph], Fédération Bancaire Française, February 4, 2024. [Online]. Available: https://www.statista.com/statistics/1009700/mobile-banking-app-adoption-rate-by-age/