In the financial year ending March 2019, the Royal Mail Group received a business customer satisfaction score of 78. This was the third consecutive year that the company reported 78 as a customer satisfaction score.
Satisfaction score of Royal Mail Group business clients from 2016 to 2019
Characteristic
Satisfaction score
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Royal Mail. (September 18, 2019). Satisfaction score of Royal Mail Group business clients from 2016 to 2019 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail. "Satisfaction score of Royal Mail Group business clients from 2016 to 2019." Chart. September 18, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail. (2019). Satisfaction score of Royal Mail Group business clients from 2016 to 2019. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail. "Satisfaction Score of Royal Mail Group Business Clients from 2016 to 2019." Statista, Statista Inc., 18 Sep 2019, https://www.statista.com/statistics/1006867/royal-mail-business-customer-satisfaction-score/
Royal Mail, Satisfaction score of Royal Mail Group business clients from 2016 to 2019 Statista, https://www.statista.com/statistics/1006867/royal-mail-business-customer-satisfaction-score/ (last visited August 24, 2024)
Satisfaction score of Royal Mail Group business clients from 2016 to 2019 [Graph], Royal Mail, September 18, 2019. [Online]. Available: https://www.statista.com/statistics/1006867/royal-mail-business-customer-satisfaction-score/