This statistic displays the share of public organizations which utilize E-CRM in Norway in 2019, divided by features. The feature which was forecast to be utilized by over 80 percent of organizations was online customer profiles. Real-time chat services were provided by half of the evaluated organizations.
Share of public organizations utilizing E-CRM in Norway in 2019, by feature
The source provides the following information about the grading system:
0% Failed
20% Poor
40% Sufficient
60% Satisfactory
80% Very good
100 Outstanding
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BearingPoint. (November 3, 2018). Share of public organizations utilizing E-CRM in Norway in 2019, by feature [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1003243/share-of-public-organizations-utilizing-e-crm-in-norway-by-feature/
BearingPoint. "Share of public organizations utilizing E-CRM in Norway in 2019, by feature." Chart. November 3, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1003243/share-of-public-organizations-utilizing-e-crm-in-norway-by-feature/
BearingPoint. (2018). Share of public organizations utilizing E-CRM in Norway in 2019, by feature. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1003243/share-of-public-organizations-utilizing-e-crm-in-norway-by-feature/
BearingPoint. "Share of Public Organizations Utilizing E-crm in Norway in 2019, by Feature." Statista, Statista Inc., 3 Nov 2018, https://www.statista.com/statistics/1003243/share-of-public-organizations-utilizing-e-crm-in-norway-by-feature/
BearingPoint, Share of public organizations utilizing E-CRM in Norway in 2019, by feature Statista, https://www.statista.com/statistics/1003243/share-of-public-organizations-utilizing-e-crm-in-norway-by-feature/ (last visited December 22, 2024)
Share of public organizations utilizing E-CRM in Norway in 2019, by feature [Graph], BearingPoint, November 3, 2018. [Online]. Available: https://www.statista.com/statistics/1003243/share-of-public-organizations-utilizing-e-crm-in-norway-by-feature/
