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Restaurant Delivery - Kenya

Kenya
  • The Restaurant Delivery market in Kenya is projected to reach a revenue of US$248.60m by 2024.
  • It is expected to exhibit a compound annual growth rate (CAGR) of 7.32% from 2024 to 2029, resulting in a market volume of US$354.00m by 2029.
  • Furthermore, the number of users in the Restaurant Delivery market is anticipated to reach 17.6m users by 2029.
  • The user penetration rate, which currently stands at 22.4% in 2024, is projected to increase to 28.4% by 2029.
  • The average revenue per user (ARPU) is expected to be approximately US$19.71.
  • In terms of global comparison, United States is expected to generate the highest revenue in the Restaurant Delivery market, with an estimated value of US$36.95bn in 2024.
  • On the other hand, South Korea is projected to have the highest user penetration rate in the market, with a forecasted rate of 44.8%.
  • Kenya's restaurant delivery market is experiencing a surge in demand due to the growing urban population and increasing adoption of online food ordering platforms.

Definition:

The Restaurant-to-Consumer Delivery market includes the delivery of meals carried out directly by the restaurants. The order may be made via platforms (e.g. Delivery Hero, Just Eat) or directly through a restaurant website (e.g. Domino's). The aggregation services collect the menus of independent restaurants and specialized delivery services. In other words, they merely lay the technical foundation for the searchability of restaurants and the processing of transactions. The restaurant itself takes care of the delivery process.

Additional Information:

Revenue includes the gross merchandise value (GMV), defined as the total sales dollar value for merchandise/food sold through the Online Food Delivery marketplace. User and revenue figures represent B2C services.

In-Scope

  • Meals ordered online which are directly delivered by the restaurant, no matter if ordered via a platform (e.g. Delivery Hero) or a restaurant website (e.g. Domino's)
  • Online orders that are picked up in the restaurant

Out-Of-Scope

  • Phone orders
  • Online meal order and delivery both carried out by a platform (e.g. Deliveroo)
  • Deliveries of non-processed or non-prepared food
Online Food Delivery: market data & analysis - Cover

Market Insights report

Online Food Delivery: market data & analysis

Study Details

    Revenue

    Notes: Data reflects market impacts of the Russia-Ukraine war.

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Analyst Opinion

    The popularity of restaurant delivery services has been on the rise in Kenya.

    Customer preferences:
    Kenyan consumers are increasingly turning to restaurant delivery services due to the convenience they offer. With the busy lifestyles that most Kenyans lead, many are finding it difficult to find time to cook, and restaurant delivery services provide a solution to this problem. Additionally, the COVID-19 pandemic has led to an increase in demand for restaurant delivery services as many people are avoiding crowded places such as restaurants.

    Trends in the market:
    The restaurant delivery market in Kenya is becoming increasingly competitive, with new players entering the market every year. This has led to a wider range of options for consumers, with many restaurants now offering delivery services. Furthermore, the market is becoming more tech-savvy, with many delivery services now available through mobile apps, making it easier for consumers to place orders and track their deliveries.

    Local special circumstances:
    One of the unique aspects of the restaurant delivery market in Kenya is the prevalence of informal dining establishments such as street food vendors. These vendors are often not included in formal restaurant delivery services, but they still play a significant role in the market. Many Kenyans prefer street food to formal dining, and as such, there is a growing demand for delivery services that cater to this market.

    Underlying macroeconomic factors:
    Kenya's economy has been growing steadily over the past few years, and this has led to an increase in disposable income among Kenyans. As a result, more people are eating out, and restaurant delivery services are becoming more popular. Additionally, Kenya's youthful population is increasingly tech-savvy, and this has led to an increase in demand for online services such as restaurant delivery. Finally, the COVID-19 pandemic has accelerated the growth of the restaurant delivery market in Kenya, as more people are opting to stay home and order food rather than going out to eat.

    Users

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Global Comparison

    Most recent update: Jul 2024

    Source: Statista Market Insights

    Methodology

    Data coverage:

    The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

    Modeling approach / Market size:

    Market sizes are determined through a bottom-up approach, building on predefined factors for each market. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

    Forecasts:

    In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

    Additional notes:

    The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

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    Online Food Delivery: market data & analysis - BackgroundOnline Food Delivery: market data & analysis - Cover

    Key Market Indicators

    Notes: Based on data from IMF, World Bank, UN and Eurostat

    Most recent update: Sep 2024

    Source: Statista Market Insights

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