Business Services

Due to the ever-increasing amount of data produced, gathered, and then analyzed, the global revenue of this industry has experienced strong growth in recent years. Market research, which relies on tools such as statistics, models, surveys, and, increasingly, big data analytics, has become crucial to predict and meet customers’ needs, to effectively promote R&D, and to invest in new markets. Global leaders in this industry include Nielsen Holdings, Kantar, IQVIA, Ipsos, and GfK Group.

Facility managers’ task is to ensure that work environments are efficient and safe, by integrating technology, people, and processes. The global FM market is expected to keep growing in the coming years, with more companies focusing on employees’ safety and wellbeing. However, the coronavirus (COVID-19) pandemic has changed the traditional attitudes towards workplaces and offices, which calls for a re-thinking of the idea of workspaces and a transition to more flexible working solutions.

Following a decade of continuous growth, the global staffing industry generated a revenue of nearly half a trillion U.S. dollars in 2019. In recent years, social professional networks, like LinkedIn, and Xing, have transformed the industry, becoming the leading platforms for jobseekers to promote themselves and for companies to find quality candidates. This trend will likely continue, supported by further technological advancements, like AI and predictive analytics.