Reasons for changing financial service provider in Germany 2022

Published by
Alexander Kunst,
Mar 8, 2023
42 percent of German respondents answer our survey on "Reasons for changing financial service provider" with "Terms and conditions for keeping an account". The survey was conducted in 2022, among 6,027 consumers.
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Reasons for changing financial service provider in Germany in 2022

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Number of respondents

6,027 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "What would be the main reasons for you to change a financial service provider (e.g. bank)?"

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Statistics on " Brand awareness: Financial services providers in Germany "

The most important statistics
The most important statistics

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Banks and other financial services providers

8

Online providers of financial services

4

Further related statistics

10

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