Loyalty to online pharmacies in the U.S. 2023, by brand

Published by
L. Yltävä,
Dec 21, 2023
In 2023, when it came to brand loyalty in the online pharmacy market in the United States, Walgreens was leading the way with 90 percent of respondents stating that they will use the Walgreens website again in the future. Alldaychemist was a close second, with 89 percent of customers being loyal to the online pharmacy.

Online pharmacies loyalty in the United States in 2023, by brand

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Source

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Number of respondents

4,986 respondents

Age group

18-64 years

Special properties

respondents who know the individual brand

Supplementary notes

This question was phrased by the source as follows: "When it comes to online pharmacies, which of the following brands are you likely to use again in the future?"

Multiple answers were possible.

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Statistics on " Pharma e-commerce in the United States "

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Overview

5

Key figures

6

Leading players

4

Brand awareness

5

Online traffic & downloads

6

Consumer behavior

8

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Topics

Pharma e-commerce in the United StatesDrug Store/Pharmacy Market in the U.S.Pharmaceutical industry in the U.S.CVS HealthRite Aid
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