Consumer loyalty of consumer electronics online shops in the U.S. 2023, by brand

Published by
Koen van Gelder,
Sep 29, 2023
In 2023, when it came to consumer loyalty to consumer electronics online shops in the United States, Amazon was leading the way with 90 percent of respondents stating that they are likely to use the online marketplace again in the future. Second was Walmart, with 86 percent of people intending to re-use the online shop.

Consumer electronics online shops loyalty in the United States in 2023, by brand

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Number of respondents

4,986 respondents

Age group

18-64 years

Special properties

respondents who know the individual brand

Supplementary notes

This question was phrased by the source as follows: "When it comes to consumer electronics online shops, which of the following brands are you likely to use again in the future?"

Multiple answers were possible.

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Statistics on " Consumer electronics e-commerce in the United States "

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Market overview

4

Category benchmarks

4

Leading online retailers

4

Consumption

8

Spotlight: Best Buy

5

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Topics

Consumer electronics e-commerce in the U.S.E-commerce in the United StatesConsumer electronicsConsumer electronics e-commerceBig ticket e-commerce
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