Loyalty to beauty and health online shops in the U.S. 2023, by brand

Published by
Koen van Gelder,
Sep 29, 2023
In 2023, when it came to consumer loyalty to beauty and health online shops in the United States, Sephora and ULTA were both leading the way with 88 percent of respondents stating that they are likely to re-use these brands in the future. Second was Bath & Body Works, with 85 percent of people reporting re-use intention.

Beauty and health online shops loyalty in the United States in 2023, by brand

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Sources

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Number of respondents

4,986 respondents

Age group

18-64 years

Special properties

respondents who know the individual brand

Supplementary notes

This question was phrased by the source as follows: "When it comes to beauty & health online shops, which of the following brands are you likely to use again in the future?"

Multiple answers were possible.

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Statistics on " Bath & Body Works "

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Market overview

8

Cosmetics industry sales

6

Key company figures

7

Competitors

8

Consumers

8

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Topics

Bath & Body WorksCosmetics industry in the U.S.SephoraLush Cosmetics Ltd.Cosmetics industry
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