Most returned online purchases by category in South Africa 2024

When asked about "Most returned online purchases by category", most South African respondents pick "Clothing" as an answer. 17 percent did so in our online survey in 2024.
The Global survey is part of Statista Consumer Insights, providing you with exclusive consumer survey results on more than 500 industries and topics.

Most returned online purchases by category in South Africa as of September 2024

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Number of respondents

2,034 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these kinds of articles have you sent back after an online order in the past 12 months?"

If you need more information, you can have a look at the Consumer Insights Methodology.

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