British Airways brand profile in the United States 2022
When it comes to airline customers, brand awareness of British Airways is at 59% in the United States. The survey was conducted using the concept of aided brand recognition, showing respondents both the brand's logo and the written brand name.
How popular is British Airways in the United States?
In total, 13% of U.S. airline customers say they like British Airways. However, in actuality, among the 59% of U.S. respondents who know British Airways, 22% of people like the brand.
What is the usage share of British Airways in the United States?
All in all, 9% of airline customers in the United States use British Airways. That means, of the 59% who know the brand, 15% use them.
How loyal are the customers of British Airways?
Around 6% of airline customers in the United States say they are likely to use British Airways again. Set in relation to the 9% usage share of the brand, this means that 67% of their customers show loyalty to the brand.
What's the buzz around British Airways in the United States?
In August 2022, about 9% of U.S. airline customers had heard about British Airways in the media, on social media, or in advertising over the past three months. Of the 59% who know the brand, that's 15%, meaning at the time of the survey there's little buzz around British Airways in the United States.
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