How high is the brand awareness of John Lewis in the UK? When it comes to consumer electronics online shop users, brand awareness of John Lewis is at 89% in the UK. The survey was conducted using the concept of aided brand recognition, showing respondents both the brand's logo and the written brand name.
How popular is John Lewis in the UK? In total, 28% of UK consumer electronics online shop users say they like John Lewis. However, in actuality, among the 89% of UK respondents who know John Lewis, 31% of people like the brand.
What is the usage share of John Lewis in the UK? All in all, 16% of consumer electronics online shop users in the UK use John Lewis. That means, of the 89% who know the brand, 18% use them.
How loyal are the customers of John Lewis? Around 12% of consumer electronics online shop users in the UK say they are likely to use John Lewis again. Set in relation to the 16% usage share of the brand, this means that 75% of their customers show loyalty to the brand.
What's the buzz around John Lewis in the UK? In July 2022, about 16% of UK consumer electronics online shop users had heard about John Lewis in the media, on social media, or in advertising over the past three months. Of the 89% who know the brand, that's 18%, meaning at the time of the survey there's little buzz around John Lewis in the UK.
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John Lewis brand awareness, usage, popularity, loyalty, and buzz among consumer electronics online shop users in the UK in 2022
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respondents who use Consumer electronics online shops
Supplementary notes
During the survey, the questions were phrased as follows:
Brand Awareness: Do you know this brand, even if only by name? If you know the brand, please swipe right. If you do not know the brand, swipe left.
Brand popularity: When it comes to Consumer electronics online shops, which of the following brands do you like?
Brand usage: When it comes to Consumer electronics online shops, which of the following brands have you used in the past 12 months?
Brand loyalty: When it comes to Consumer electronics online shops, which of the following brands are you likely to use again in the future?
Brand buzz: Which of the following brands have you noticed in the media, on social media or in advertising in the past 3 months? Please think of news coverage, public discourse, sponsored content, and advertising.
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Statista. (July 22, 2022). John Lewis brand awareness, usage, popularity, loyalty, and buzz among consumer electronics online shop users in the UK in 2022 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/forecasts/1252253/john-lewis-consumer-electronics-online-shops-brand-profile-in-the-uk
Statista. "John Lewis brand awareness, usage, popularity, loyalty, and buzz among consumer electronics online shop users in the UK in 2022." Chart. July 22, 2022. Statista. Accessed August 25, 2024. https://www.statista.com/forecasts/1252253/john-lewis-consumer-electronics-online-shops-brand-profile-in-the-uk
Statista. (2022). John Lewis brand awareness, usage, popularity, loyalty, and buzz among consumer electronics online shop users in the UK in 2022. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/forecasts/1252253/john-lewis-consumer-electronics-online-shops-brand-profile-in-the-uk
Statista. "John Lewis Brand Awareness, Usage, Popularity, Loyalty, and Buzz among Consumer Electronics Online Shop Users in The Uk in 2022." Statista, Statista Inc., 22 Jul 2022, https://www.statista.com/forecasts/1252253/john-lewis-consumer-electronics-online-shops-brand-profile-in-the-uk
Statista, John Lewis brand awareness, usage, popularity, loyalty, and buzz among consumer electronics online shop users in the UK in 2022 Statista, https://www.statista.com/forecasts/1252253/john-lewis-consumer-electronics-online-shops-brand-profile-in-the-uk (last visited August 25, 2024)
John Lewis brand awareness, usage, popularity, loyalty, and buzz among consumer electronics online shop users in the UK in 2022 [Graph], Statista, July 22, 2022. [Online]. Available: https://www.statista.com/forecasts/1252253/john-lewis-consumer-electronics-online-shops-brand-profile-in-the-uk