Reasons for changing financial service provider in Brazil 2022

Published by
Alexander Kunst,
Mar 8, 2023
34 percent of Brazilian respondents answer our survey on "Reasons for changing financial service provider" with "Transparency". The survey was conducted in 2022, among 2,018 consumers.
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Reasons for changing financial service provider in Brazil in 2022

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Number of respondents

2,018 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "What would be the main reasons for you to change a financial service provider (e.g. bank)?"

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