Attitudes towards online shopping in Chile 2024

When asked about "Attitudes towards online shopping", most Chilean respondents pick "Customer reviews on the internet are very helpful" as an answer. 66 percent did so in our online survey in 2024.
The Global survey is part of Statista Consumer Insights, providing you with exclusive consumer survey results on more than 500 industries and topics.

Attitudes towards online shopping in Chile in 2024

Characteristic	Share of respondents
Customer reviews on the internet are very helpful	66%
When I plan a major purchase, I always do some research on the internet first	65%
When I order an item, I prefer express shipping	36%
I usually manage habitual / recurrent orders directly via my smartphone or tablet	30%
I want to see and touch an item before I buy it	24%
I prefer to purchase goods from various sellers through the same online market place (e.g., Amazon)	22%
When I buy an item, I want to hold it in my hand the same day	22%
I am excited about using Augmented & Virtual Reality while shopping	18%
I usually make major new purchases directly via my smartphone or tablet	14%
None of the above	3%

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Release date

July 2024

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Region

Chile

Survey time period

January to March 2024

Number of respondents

1,046 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these statements about online shopping do you agree with?"

If you need more information, you can have a look at the Consumer Insights Methodology.

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