Online Banking Rivals Physical Branch Banking

79 percent of online respondents in the Asia-Pacific region used online banking for investment transactions, compared to 73 percent who traveled to a physical branch. Likewise, in North America, 55 percent used online banking, compared to 48 percent who made a trip to the bank. Global results show that there is a trend to process investment transcations online.

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The chart shows which channels where used for investment transactions by respondents of the survey in the last three months.

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