How Common Businesses Score On Customer Service

Where do you receive the best customer service when you run your daily errands? Gallup recently conducted a survey of customer service levels at various common businesses in the United States which people usually visit in person. Americans rate banks and pharmacies best with clothing/retail stores and fast food restaurants at the opposite end of the scale. Read more in Statista's latest Forbes feature.

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This chart shows the percentage of Americans considering customer service at the following...

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Customer service application vendor share worldwide 2023
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Online shoppers preferred customer service types in the U.S. 2024
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Customer service interactions done on mobile devices in the U.S. 2024

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