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First Port of Call for Finding Accommodation: Search Engines and Platforms

A 2024 global survey of travelers by SiteMinder has revealed that using a search engine is still the first port of call for people looking for a place to stay on holiday, by a wide margin. More than a third choose to "Google it" while less than 20% take a more specialized approach by searching through an online travel agency. Only around 1 in 10 will turn to social media and although only 7% will turn to friends and family for finding accommodation, other studies suggest that they continue to be a great source for travel inspiration.

Description

This infographic shows the "first step" taken by consumers when searching for travel accommodation in 2025.

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Main resources used by travelers for accommodation research worldwide as of August 2024
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Searching for travel and accommodation information among internet users in Brazil from 2017 to 2020
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Which of the following travel websites or apps did you use to shop for hotels and accommodation(s)?
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Booking channels used by travelers for accommodation worldwide as of February 2014, by country
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Which of the following did you use to book the accommodation for your last holiday/vacation?
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Share of people booking hotel or private accommodation online in 31 countries & territories worldwide, as of September 2025

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