Electronics Trump Employees

People are increasingly relying on their own electronic devices rather than in-store assistants when they’re out shopping. According to study conducted by Deloitte, over half those surveyed said they would sooner use their own device to look up check item availability, get product information and check prices.

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This chart shows where in-store shoppers prefer to get assistance.

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Preferred devices for online shopping in India 2023
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Preferred devices for cross-border online shopping 2022
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Share of mobile users shopping on mobile devices in Japan 2018-2023
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Preferred devices for online shopping in Mexico 2023, by purchase phase
Online purchasing by device during El Buen Fin in Mexico 2024
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Devices used for online shopping in Poland 2024

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