According to the National Customer Satisfaction Index (NCSI) 2022, Walkerhill Hotels & Resorts and Lotte Hotels & Resorts both scored the highest among hotels on the customer satisfaction index in South Korea, at 80 out of 100 points each. Other indexed hotels scored similarly high, with the lowest scoring a 77.
National Customer Satisfaction Index of hotels in South Korea in 2022
Basic Account
Get to know the platform
You only have access to basic statistics.
This statistic is not included in your account.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Statistics on
About the industry
10
- Premium Statistic Largest hotel companies in Mexico 2022, based on revenue
- Premium Statistic Annual revenue of Huazhu Hotels Group FY 2013-FY 2023
- Premium Statistic Gross profit of Huazhu Hotels Group FY 2013-FY 2023
- Premium Statistic Number of hotels of Huazhu Hotels Group in Greater China 2023, by location and type
- Premium Statistic Number of employees at Huazhu Hotels Group FY 2013-FY 2023
- Basic Statistic American Customer Satisfaction Index for Choice hotels in the U.S. 2008-2024
- Premium Statistic Revenue of Accor Group 2019-2023
- Basic Statistic Number of Wyndham Hotels & Resorts, Inc. hotels worldwide 2021-2023, by brand
- Premium Statistic Number of Marriott International properties worldwide 2016-2023, by region
- Premium Statistic Number of Marriott International employees worldwide 2007-2023
About the region
10
- Premium Statistic Bank customer satisfaction index in South Korea 2021
- Premium Statistic Health and beauty store customer satisfaction index in South Korea 2022
- Premium Statistic Department store customer satisfaction index South Korea 2023
- Premium Statistic Bookstore customer satisfaction index in South Korea 2023
- Premium Statistic National universities customer satisfaction index South Korea 2022
- Premium Statistic Credit card customer satisfaction index South Korea 2022
- Premium Statistic Securities brokerage company customer satisfaction index South Korea 2022
- Premium Statistic Life insurance company customer satisfaction index South Korea 2022
- Premium Statistic Large bookstore customer satisfaction index in South Korea 2021
- Premium Statistic Online shopping mall customer satisfaction index in South Korea 2020
Selected statistics
10
- Premium Statistic Revenue of Marriott International worldwide 1999-2023
- Basic Statistic Global occupancy rate of Marriott International hotels 2010-2023, by region
- Premium Statistic Number of Crowne Plaza hotels worldwide 2008-2023
- Premium Statistic Number of Candlewood Suites hotel rooms worldwide 2008-2023
- Basic Statistic Total assets of Choice Hotels International worldwide 2008-2023
- Premium Statistic Operating income of the InterContinental Hotels Group 2007-2023
- Premium Statistic Total assets of the InterContinental Hotels Group 2007-2023
- Premium Statistic Income of the InterContinental Hotels Group 2007-2023
- Basic Statistic Revenue of the InterContinental Hotels Group 2008-2023, by ownership type
- Premium Statistic Net income of Hyatt Hotels Corporation 2008-2022
Other regions
9
- Premium Statistic Number of Marriott International hotel rooms worldwide 2016-2023, by region
- Premium Statistic Revenue of Shanghai Jin Jiang Capital Ltd. China 2011-2021
- Premium Statistic Revenue recorded in the hotel industry in Romania 2019, by type of accommodation
- Premium Statistic Ranking of Spanish hotel chains by number of rooms in the world in 2020
- Premium Statistic Brazil: net revenue of Accor Hotels 2013-2016
- Premium Statistic Central America: number of hotels by rating 2017
- Basic Statistic Central America: number of 3- to 5-star hotels 2017
- Premium Statistic Hotel brand preferences of Americans in 2016, by income
- Premium Statistic Highest-rated luxury hotel brands in North America 2023
Related statistics
10
- Premium Statistic Hospital customer satisfaction index in South Korea 2023
- Premium Statistic Hotel brand competitiveness index in South Korea 2023
- Premium Statistic Number of tourism-related establishments South Korea 2016-2022
- Premium Statistic Overall satisfaction with trip in South Korea in 2022, by origin
- Premium Statistic Number of employees in hotels and similar establishments South Korea 2011-2020
- Premium Statistic Westin Chosun Hotel revenue South Korea 2014-2020
- Premium Statistic Operating profit of Westin Chosun Hotel in South Korea 2014-2020
- Premium Statistic Hotel room occupancy rate South Korea 1995-2018
- Premium Statistic Number of hotel and similar lodging rooms South Korea 2012-2017
- Premium Statistic Number of employees tourism sector South Korea 2012-2022
Further related statistics
10
- Total assets of Hyatt Hotels Corporation worldwide 2008-2023
- Operating income of Marriott International worldwide 2007-2023
- Leading organisations for customer satisfaction in the UK 2014, by satisfaction index
- Global ITO and BPO - Value of industrywide contracts 2012
- Information technology outsourcing market by function 2006-2011
- Hourly wages of dishwashers in the U.S. 2022-2023, by percentile distribution
- Gross revenue of the InterContinental Hotels Group worldwide 2007-2023
- Number of InterContinental Hotel Group hotels worldwide 2008-2023, by brand
- Revenue of the InterContinental Hotels Group 2007-2023
- Number of InterContinental Hotels Group hotels worldwide 2008-2023, by ownership type
Further Content: You might find this interesting as well
Statistics
- Total assets of Hyatt Hotels Corporation worldwide 2008-2023
- Operating income of Marriott International worldwide 2007-2023
- Leading organisations for customer satisfaction in the UK 2014, by satisfaction index
- Global ITO and BPO - Value of industrywide contracts 2012
- Information technology outsourcing market by function 2006-2011
- Hourly wages of dishwashers in the U.S. 2022-2023, by percentile distribution
- Gross revenue of the InterContinental Hotels Group worldwide 2007-2023
- Number of InterContinental Hotel Group hotels worldwide 2008-2023, by brand
- Revenue of the InterContinental Hotels Group 2007-2023
- Number of InterContinental Hotels Group hotels worldwide 2008-2023, by ownership type
The Chosun Ilbo. (January 4, 2023). National Customer Satisfaction Index of hotels in South Korea in 2022 [Graph]. In Statista. Retrieved June 08, 2024, from https://www.statista.com/statistics/1388703/south-korea-hotel-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index of hotels in South Korea in 2022." Chart. January 4, 2023. Statista. Accessed June 08, 2024. https://www.statista.com/statistics/1388703/south-korea-hotel-customer-satisfaction-index/
The Chosun Ilbo. (2023). National Customer Satisfaction Index of hotels in South Korea in 2022. Statista. Statista Inc.. Accessed: June 08, 2024. https://www.statista.com/statistics/1388703/south-korea-hotel-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index of Hotels in South Korea in 2022." Statista, Statista Inc., 4 Jan 2023, https://www.statista.com/statistics/1388703/south-korea-hotel-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index of hotels in South Korea in 2022 Statista, https://www.statista.com/statistics/1388703/south-korea-hotel-customer-satisfaction-index/ (last visited June 08, 2024)
National Customer Satisfaction Index of hotels in South Korea in 2022 [Graph], The Chosun Ilbo, January 4, 2023. [Online]. Available: https://www.statista.com/statistics/1388703/south-korea-hotel-customer-satisfaction-index/